Privacy Policy

1. Introduction

FateStar respects and protects your personal privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our service. Please read this policy carefully before using the service.

2. Information We Collect

We may collect the following types of information:

• Account information: email address and display name provided during registration
• Birth information: birth date, birth time, and birthplace that you voluntarily enter (used to generate charts; this information is encrypted on our servers)
• Usage data: device type, browser information, IP address, access time, page views, feature usage frequency
• Conversation content: your conversation history with the AI (used to provide the service and improve user experience; manageable in settings)
• Payment information: transaction records and payment status (actual payment credentials are processed by third-party payment platforms; we do not directly store your bank or credit card information)

3. How We Use Your Information

The information we collect is used for the following purposes:

• Providing and maintaining core service features (chart generation, AI conversations, etc.)
• Verifying user identity and protecting account security
• Analyzing and improving product experience (anonymous statistical data)
• Sending service-related notifications (credit changes, subscription expiration, etc.)
• Complying with legal and regulatory requirements

4. Information Sharing

We do not sell, rent, or otherwise provide your personal information to third parties, except in the following circumstances: sharing with your explicit consent; sharing necessary transaction information with third-party payment service providers to complete payment transactions; disclosure required by laws, regulations, legal processes, or mandatory government requirements; information sharing necessary to protect the rights, property, or safety of FateStar, users, or the public. We may use anonymized, aggregated statistical data for analysis and research; such data cannot identify specific individuals.

5. Data Storage & Security

We employ industry-standard security measures to protect your personal information, including but not limited to: transport layer encryption (TLS/SSL), server-side encryption of sensitive data, access control and permission management, and regular security audits. While we take reasonable security measures, absolute security of internet transmission cannot be guaranteed. We will make our best effort to protect your data security but cannot provide an absolute guarantee.

6. Data Retention

We retain your personal information for as long as necessary to provide the service. When you delete your account, we will delete your personal data within a reasonable period, except for information required to be retained by law. Anonymized data may continue to be retained for statistical and analytical purposes.

7. Your Rights

You have the following rights regarding your personal information:

• Right of access: view the personal information we hold about you
• Right of correction: request correction of inaccurate or incomplete personal information
• Right of deletion: request deletion of your personal information (via the "Delete Account" feature in settings)
• Right of portability: export your personal data (via the "Export Data" feature in settings)

8. Cookies & Similar Technologies

This service uses cookies and similar local storage technologies to remember your preferences (such as language selection and theme settings) and maintain login status. This information is stored only on your local device. You can manage or disable cookies through your browser settings, but this may affect the normal use of certain features.

9. Protection of Minors

This service is not intended for minors under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a minor, we will take immediate steps to delete it. If you are a guardian who discovers that your child has used the service without your consent, please contact us.

10. Cross-Border Data Transfers

The service may store and process your data on servers in different countries or regions. We will take reasonable measures to ensure that your data is adequately protected during transfer and storage, and comply with applicable data protection laws.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or in-app notification. The updated policy will be posted on this page with the last updated date noted. Continued use of the service constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or need to exercise your personal information rights, please contact us at: support@fatestar.app